Zoom – How to Stay Secure with this Video Conferencing Platform

April 13, 2020

Zoom has become the popular platform of choice for online video chatting due to its high functionality and ease of use while businesses and schools continue to work from home during COVID-19. 

With a sudden overwhelming surge of users, Zoom fell victim to cyber-attacks known as “Zoombombing.” Video calls are being hijacked and offensive language and images are being placed on video calls. The FBI has issued a security warning due to these attacks. 

While Zoom works to put out the fires of these security breaches, there are steps you can take to make sure your conference calls are secure. You don’t need to stop using the video conferencing tool. Just be cautious, and follow these steps to avoid being Zoombombed: 

  • Keep up to date – A breach that Zoom has faced provides vulnerability, while Zoom has taken the actions to update their security, an important action to take on your end is to keep your installed mobile or desktop app of Zoom up to date. You decrease the risk of being compromised by having the latest version.
  • Protect your meetings with passwords and never share meeting IDs – Zoombombing is a lot easier to accomplish when you don’t have a password set for your meeting. You should always require a password when creating a new meeting and when creating an instant meeting. Have members joining by phone be required to enter a password. You should never share the meeting ID or link on a public platform, and have Zoom generate a new random ID for each meeting.
  • Only share your password securely – When you need to share a meeting password, do not share it publicly over the internet, that defeats the purpose of having a password. Do not share your IDs passwords or meeting photos publicly, and implement two-factor authentication if possible.
  • Use waiting rooms – Zoom offers a waiting room functionality. Using the waiting room allows the owner of the meeting to screen and make sure only those invited are able to access the meeting, deterring Zoom bombers from entering. Utilize the waiting room with a meeting password to ensure increased security for your meeting.
  • Manage participants – As the owner or host of the meeting, you can manage the participants in the meeting as well as control the microphone and camera. Hosts can have participants only share their screen by host approval, and hosts can remove participants and ensure they can’t rejoin by disabling the setting in the meeting. 
  • Beware of phishing –  Zoom users are subject to phishing where hackers lead you by links to a malicious site to enter information or download malware. Be careful when receiving an invite link. If it looks suspicious don’t click on it, and use the ID provided to copy into the Zoom app to join the meeting. 

Stay safe and secure during the COVID-19 crisis, and reach out to us for all of your marketing needs.

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